Broward College, FL: Evaluation of the Fund for the Improvement of Postsecondary Education (FIPSE) Grant

In February 2010, Broward College contracted Evergreen Solutions to evaluate an Emergency Management for Higher Education Grant. As part of the evaluation, Evergreen Solutions assessed four areas of Broward College’s emergency management plan, including prevention migration, preparedness, response, and recovery. Additionally, the evaluation included developing a sustainable performance measurement system that evaluated the college’s early warning program. Evergreen Solutions designed and disseminated methods of evaluation appropriate to goals, objectives, and outcomes of the project.

Evergreen Solutions used a methodology that included collecting and tracking quantitative and qualitative data for each of the project’s objectives and measurements. Specifically, this included: designing evaluation instruments (surveys, questionnaires, evaluations, and other necessary and appropriate forms); developing specialized tracking systems to measure performance objectives and to assess whether intended outcomes were realized; and conducting focus groups and interviews with students, staff, and faculty. The evaluation also assessed overall efficiency and effectiveness of the training, practice drills, and after-action reports associated with the emergency management plan. In addition, the emergency communication systems was also assessed during the evaluation.

Pulaski Technical College, AR: Evaluation of the Emergency Management for Higher Education Grant

Pulaski Technical College is the largest and fastest growing comprehensive community college in Arkansas, with eight locations in the most populated metropolitan regions. The college contracted with Evergreen Solutions to evaluate an Emergency Management for Higher Education Grant. The grant was designed to constitute a coherent, sustained program of training in the field of emergency management, including conducting training and exercises in emergency management procedures. Aside from increasing awareness among college faculty, staff, and students regarding emergency management policies and procedures, the grant was aimed at improving partnerships between community partners and campus leaders.

Evergreen Solutions assessed the overall effectiveness of the grant utilizing a customized work plan designed to evaluate Pulaski Technical College’s specific objectives. The work plan evaluated the grants success with increasing the number of emergency management courses attended by campus personnel as well as with supplementing the college’s current emergency preparedness plan with additional exercises. Furthermore, a Crisis Intervention Plan and a Health Emergency Plan established by the grant was assessed by Evergreen Solutions during the evaluation.

Missouri Western State University: Comprehensive Market Survey and Compensation Plan Study

In February 2008, Evergreen Solutions kicked off a Comprehensive Market Salary Survey and Compensation Plan Study for all non-faculty jobs at Missouri Western State University in St. Joseph, Missouri. Evergreen Solutions consultants worked with the University’s Salary Review and Compensation Committee to select benchmark job titles and market peer organizations to survey. Market comparisons were made at the local, regional, state, and national levels. Once data was collected using the survey tool, Evergreen Solutions provided detailed and comprehensive recommendations for revision and update the University’s pay plans, including projected costs for implementation. Finally, Evergreen Solutions staff provided compensation administration guidelines for continued administration of the updated pay plans. Missouri Western State University is a four-year, state-supported institution providing undergraduate and graduate programs through the colleges of liberal arts and professional studies. In addition, the University offers continuing education courses, seminars, conferences, and workshops suited to the needs of the community and serving groups throughout the nation.

St. Thomas University, FL: Emergency Management for Higher Education Grant Evaluation

In July 2009, St. Thomas University selected Evergreen Solutions to evaluate an Emergency Management for Higher Education Grant. The purpose of the grant was to fund higher education institution projects with the purpose to develop, review, improve, and fully integrate all campus-based emergency management planning efforts. With the 18-month federal grant, a Campus Community Emergency Planning for Safety (C-CEPS) Consortium was created in cooperation with neighboring institutions Barry University and Florida Memorial. The consortium participated in the development of college-wide and campus-based emergency management plans and training programs.

In order to ensure the overall goals and specific objectives of the grant were being met, Evergreen Solutions established a customized work plan to evaluate the execution of the grant. These tasks focused on addressing St. Thomas University’s objectives including developing emergency management and preparedness materials based on best practices, increasing overall awareness of hazards and emergency procedures, and training University faculty, staff, and students to be more efficient and effective in emergency procedures.

City of Fort Myers, FL: Staffing Study of the Police Department

Evergreen Solutions was again hired by the City of Fort Myers to conduct a Staffing Study of the Police Department. Evergreen performed the following tasks: developed a project plan summarizing tasks, milestones, and deliverables; conducted five interviews and four focus groups with various department stakeholders; reviewed current pay distribution of all ranks and identified pay challenges (i.e. compression, high volume of employees maxed out, etc.); analyzed current turnover trends by rank or level; explored development of additional ranks in the career structure to align with peers and best practices; amended and updated current career development plan (CDP), including what was needed for promotion, and the pay increases of promotion; provided recommendations on patrol shift make-up to align with recommended rank structure changes; and created a new compensation plan to align with recommended CDP, including one step approach and one alternative approach (hybrid or open).

City of Ridgefield, WA: Classification and Compensation Study

Evergreen Solutions was engaged with the City of Ridgefield to conduct a Classification and Compensation Study. The City desired to maintain an internally and externally equitable, yet market competitive, classification and compensation plan. The City strived to competitively recruit and retain employees who provided the best service to the community. The City had not conducted an in-depth review of the classification and compensation structure since 2015-16 and since that time had grown from 37 to 52 FTE’s, including seven (7) new classifications.

Effingham County, GA: Classification and Compensation Study and Analysis

Evergreen Solutions was engaged with Effingham County to conduct a Classification and Compensation Study and Analysis. The objectives of the study were to: attract and retain qualified employees; ensure positions performing similar work with essentially the same level of complexity, responsibility, and knowledge, skills, and abilities are classified together; provide salaries commensurate with assigned duties; outline promotional opportunities and provide recognizable compensation growth; provide justifiable pay differential between individual classes; and maintain a competitive position with other comparable government entities and private employers within the same geographic areas.

City of Hendersonville, NC: Classification and Compensation Study

Evergreen Solutions is retained by the City of Hendersonville to conduct a Classification and Compensation Study. The study will include the review of the existing classification plan, position descriptions and methods of reclassification, the performance of a salary study and the preparation of pay plan schedules, job descriptions.

Town of Carolina Beach, NC: Management, Organizational Structure, and Efficiency Study

Evergreen Solutions was engaged with the Town of Carolina Beach to conduct a management, organizational structure, and efficiency study. The objective of this study was to review all Town Departments, current management structure, staffing, and current/future staff workloads and to make recommendations regarding the most effective and efficient management and organizational structure and staffing to meet the service levels expected by elected officials, Town residents, business owners, and visitors. The study was performed in conformance with the following directives: review current and past organizational structures and staffing levels; review and summarize current services provided and staff workloads for all departments (winter and summer); determine what is working well with the Town’s organizational structure and staffing levels and determine the areas that may need improvement; compare and contrast the Town’s organizational structure, services, and staffing levels with other similar sized cities in North Carolina and other industry staffing standards, if available; review current and future Town services and workloads to determine the most effective and efficient management and organizational structure to meet the demands and expectations of elected officials, Town residents, business owners, and visitors; review current and future Town tax structure to other towns of similar size and makeup; determine a method of assessing the health of the organization’s culture, internal relationships, and attitudes toward the workplace. As a result of the assessment, Evergreen determined effective measures to improve those areas that need addressing; determined cost saving measures that could be implemented that would allow similar or increased levels of service and that would improve overall efficiency; and identified performance measures that would result in assessing the effectiveness of those recommendations that were to be implemented.

Spokane County, WA: Classification Study

Evergreen was retained again by Spokane County to conduct a Classification Study. Evergreen conducted a job analysis to determine internal equity and provided recommendations regarding the appropriate classification structure. Evergreen also reviewed and revised job descriptions and make FLSA determinations.